Refunds
Last updated: July 25, 2026
What you get when you pay, when you can get your money back, and why the window is short. All of it before you buy, not after.
How to ask
Within 14 days of buying, email hello@buildseason.ai from the address you bought with. Tell us what you bought and what didn’t work. After 14 days the sale is final.
What you get, and when
The moment your payment clears, the season you bought unlocks on this site and you can start mission 1. It is a digital product — step-by-step missions you follow on your phone or your computer. Nothing ships, nothing is drip-fed: the whole season is there.
One-time payment. No subscription, nothing recurring, nothing to cancel.
The policy
You have 14 days from your purchase to ask for a refund. Email us from the address you bought with, say what you bought and what didn't work for you. One line is enough — we ask because it is how the product gets better, not to argue with you.
Inside those 14 days we refund the full amount to the card you paid with. Your bank decides how fast it lands, usually a few business days.
After 14 days the sale is final.
A bundle is refunded as one thing. We don't refund part of it.
When we refund you, your right to use that material ends — you agree to stop using it and to delete anything you saved.
Why 14 days and not anytime
This is a small shop, and everything you are buying was built before you ever paid for it. What you get is guided instruction you keep forever, at a one-time price, with nothing pulling money out of your account every month.
Fourteen days is plenty of time to read the missions and decide honestly whether this is for you. It is not enough time to work through a whole season, keep the tool you built, and then ask for the money back. That is on purpose, and we would rather say so plainly than bury it.
If you want to know whether the teaching works for you before you spend anything: Season 0 is free. Five missions, no card, no login here, no email required — you will set up a free Claude account inside it, which is the point. It is the same voice and the same step-by-step build as the paid seasons. Do that first.
Two things to know before you pay
You get access immediately, which means you have the material as soon as the payment goes through. Buying is your confirmation that you understand that, and that this policy is the one that applies to your purchase.
What you build runs on your own accounts — you'll need a Claude account and a Google account, both free to start. If you aren't willing to set those up, the season won't work for you, and that is worth knowing before you pay rather than after.
If something is actually broken
A step that doesn't match your screen, a dead link, an instruction written against an older version of an app: that one is on us, and it is a fix, not a refund. Every step has a Stuck? panel, and our email reaches a person. Tell us and we will sort it out.
Card disputes
If there is a problem, email us first — we answer. Filing a dispute with your card company instead is slower for you, it costs us the payment plus a fee, and once it starts there is nothing in the process we can help you with.
The rest of the terms
This policy is part of the Build Season terms, which cover what you're buying, what runs on your own accounts, and the limits of what we owe you.